Claims Support

How to File an Auto Insurance Claim in Nevada

Step-by-step guide to filing your car insurance claim, what to expect during the process, and how to maximize your settlement. Know your rights and get the coverage you paid for.

Drivers use mobile phones and tablets to take photos of car crashes for insurance claims due to road accidents. Drivers Involved In Car Accident Taking Pictures Of Damage And Calling Insurance Company

Just Had an Accident?

Call us immediately for claims assistance and guidance

(702) 262-9900

Immediate Steps After an Accident

What you do in the first minutes and hours after an accident can significantly impact your claim. Follow these critical steps:

1

Ensure Safety First

  • Check for injuries – Call 911 if anyone is hurt
  • Move to safety – Get out of traffic if possible
  • Turn on hazards – Alert other drivers
  • Don't admit fault – Stick to facts only
2

Call Police (Required in Nevada)

Nevada law requires calling police if:

  • Anyone is injured
  • Property damage exceeds $750
  • Vehicle is inoperable

Police report number is critical for your claim – get it before leaving the scene.

3

Exchange Information

Collect from ALL drivers involved:

  • Full name and contact info
  • Insurance company and policy number
  • Driver's license number
  • License plate and vehicle details (make, model, year, color)
  • Witnesses' names and phone numbers
4

Document Everything

Take photos and videos of:

  • All vehicle damage – Multiple angles, close-ups
  • Accident scene – Skid marks, debris, road conditions
  • License plates – All vehicles involved
  • Street signs and location – Establish exact location
  • Weather and lighting – Capture conditions

Pro Tip: More photos = stronger claim. Insurance adjusters rely heavily on visual evidence.

5

Notify Your Insurance Company ASAP

Call within 24 hours (even if accident wasn't your fault):

  • Report date, time, location of accident
  • Provide police report number
  • Share other driver's info
  • Describe damage to your vehicle
  • Get claim number for tracking

Warning: Delayed reporting can result in claim denial. Most policies require "prompt" notification.

What Happens After You File Your Claim?

Understanding the claims process timeline helps set expectations and reduces stress. Here's what to expect:

1

Claim Assignment

Day 1-2

Your claim is assigned to an adjuster who will be your primary contact throughout the process.

  • • Adjuster reviews police report and your statement
  • • You'll receive claim number and adjuster contact info
  • • Initial liability assessment begins
2

Vehicle Inspection

Day 2-5

Adjuster inspects damage to determine repair costs or total loss value.

  • • In-person inspection or virtual assessment
  • • Photos and repair estimate prepared
  • • Total loss declared if repair > 75% of vehicle value
3

Liability Determination

Day 3-10

Insurance company determines fault based on evidence, police report, and Nevada law.

  • • Nevada follows "modified comparative negligence" rule
  • • If you're 50%+ at fault, you can't recover from other driver
  • • If you're 0-49% at fault, you recover proportionally
4

Settlement Offer

Day 7-21

Insurer presents settlement offer covering repair/replacement costs minus deductible.

  • • Review offer carefully – you can negotiate
  • • Get second repair estimate if you disagree
  • • Rental car coverage ends soon after offer accepted
5

Payment & Repairs

Day 10-30

Once you accept the settlement, payment is processed and repairs begin.

  • • Check issued within 3-5 business days
  • • Or direct payment to repair shop
  • • Repairs take 1-4 weeks depending on damage

Average Nevada Claim Timeline

5-15 days

Simple claims (minor damage, clear fault)

15-30 days

Average claims (moderate damage)

30-90+ days

Complex claims (disputed fault, injuries)

Auto Insurance Claims FAQs

Common questions about filing and managing your claim

Need Help With Your Claim?

Our expert agents guide you through every step of the claims process