Your Privacy Matters
At Valley West Insurance, we are committed to protecting your privacy
and ensuring the security of your personal information. This Privacy
Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect information that you provide directly to us, including:
-
Personal identification information (name, address, date of birth,
Social Security number)
- Contact information (email address, phone number)
- Financial information (payment details, banking information)
-
Insurance-related information (policy details, claims history, driving
record)
-
Information from forms you complete on our website or in our office
2. How We Use Your Information
We use the information we collect to:
- Provide insurance quotes and policy recommendations
- Process insurance applications and issue policies
- Handle claims and provide customer service
- Comply with legal and regulatory requirements
- Improve our services and customer experience
- Send important updates about your policies
- Communicate promotional offers (with your consent)
3. Information Sharing
We do not sell your personal information to third parties. We may share
your information with:
-
Insurance Carriers: To obtain quotes and process
policies
-
Service Providers: Third-party vendors who assist
with our operations
-
Legal Authorities: When required by law or to protect
our rights
-
Business Partners: With your explicit consent for
specific purposes
4. Data Security
We implement industry-standard security measures to protect your
personal information, including:
- Secure SSL encryption for data transmission
- Restricted access to personal information
- Regular security audits and updates
- Employee training on data protection
- Secure physical and digital storage systems
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Opt-out of marketing communications
-
Request deletion of your information (subject to legal requirements)
- Receive a copy of your data in a portable format
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze
site traffic. You can control cookie preferences through your browser
settings. We use cookies for:
- Remembering your preferences
- Understanding how you use our website
- Improving website functionality
- Providing personalized content
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do
not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you
of any significant changes by posting the new policy on our website and
updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your
information, please contact us: